Privacy Policy
Last updated: 22 October 2026
This policy explains what personal data Cloudlor Software Solutions collects through this website, why we collect it, how long we keep it and which rights you have under the EU General Data Protection Regulation (GDPR).
1. Who is responsible for your data
The data controller is Cloudlor Software Solutions, Madhapur, Hyderabad, Telangana 500081, India. For any question about this policy or your data, email hello@cloudlor.com.
2. What we collect and why
- Contact forms. Name, email, and optionally phone, company and your message. We use them to answer your enquiry and, if you ask, to prepare an offer. Legal basis: steps prior to a contract and our legitimate interest in answering business enquiries (GDPR Art. 6(1)(b) and (f)).
- Newsletter. Your email address, only if you subscribe. Legal basis: your consent (Art. 6(1)(a)). You can unsubscribe at any time.
- Technical data. IP address, browser type and the pages requested, processed by our hosting provider to deliver the site and keep it secure. Legal basis: legitimate interest (Art. 6(1)(f)).
- Cookies. See section 7.
We do not sell personal data and do not use it for automated decision-making or profiling.
3. Who receives your data
Only our own staff who handle your enquiry, and service providers who process data on our behalf under a data processing agreement: our website hosting provider, our email provider and, if you accept analytics or marketing cookies, the providers named in section 7.
4. Transfers outside the EU/EEA
Cloudlor Software Solutions is based in India. When you contact us from the EU/EEA, your data is transferred to India. We protect such transfers with the European Commission's Standard Contractual Clauses (Art. 46 GDPR). You can ask us for a copy at hello@cloudlor.com.
5. How long we keep it
- Contact form messages: up to 24 months after our last contact, unless they lead to a contract.
- Newsletter: until you unsubscribe.
- Server logs: up to 30 days.
- Cookie choices: stored in your browser for 12 months.
6. Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you
- have inaccurate data corrected
- have your data erased
- restrict or object to processing based on legitimate interest
- receive your data in a portable format
- withdraw consent at any time, without affecting earlier processing
Email hello@cloudlor.com to use any of these rights; we answer within one month. You can also complain to a data protection authority, for example the Danish Datatilsynet, the Swedish IMY or the Norwegian Datatilsynet.
8. Changes
We update this policy when our processing changes. The date at the top shows the latest version. See also our contact page.